Innkeeper FAQ
- What makes bnbfinder.com different?
- Are travelers able to book on bnbfinder?
- What are bnbfinder's terms of use?
- Can I call bnbfinder and actually talk to somebody?
- Do you have discounts for multi-property memberships?
- Is bnbfinder just for B&Bs and Inns or is it going to allow hotels, vacation rentals, etc.?
Questions about my membership
- If I’m paying annually, when do the additional three free months get applied to my membership?
- What do I do if the referral code doesn't work?
- What if I referred a property before today?
- Is there a limit on how many inns I can refer?
- When will I see the 3 months for free get added to my account?
- How do I refer another inn to join bnbfinder?
Innkeeper Gift Cards
- How do I leave the bnbfinder Gift Card Program?
- How much does bnbfinder charge customers to buy a gift card?
- How much does it cost to redeem?
- Do Getaway Gift Cards expire?
- How to Redeem a Gift Card
- How to Lookup a Gift Card
Questions about Search
- Can a traveler search by a region or does it have to be a specific city? For example, can a traveler search Yellowstone National Park?
- If a traveler filters by specific property amenities, will it also display properties that do not have those amenities? For example, would there be a message such as “these properties do not have all the amenities you are searching, but do match some?
- Will properties not in the primary search area rotate ahead or display above properties that are in the primary search area, e.g. if someone is searching Chicago, IL, and there are properties in Chicago but also in a suburb, will those suburban properties
- What is the search radius?
- Will my property show up in nearby cities? If yes, do I have to pay for that?
- How is the sort order determined within levels and will it randomly rotate?
Questions about my listing
- Can I link my Google, TripAdvisor or Facebook reviews to my listing on bnbfinder?
- Does bnbfinder have a reviews program?
- Can I update my photos whenever I want to or does bnbfinder have to do that for me?
- When does my listing go live?
- Can you adjust my display location on the map?
- How can I track the performance of my listing?