Our goal is to make your experience at bnbfinder® seamless and we're here to help every step of the way. Most emails and calls will be responded to same-day, however, please allow up to 24 hours to receive a response or call back.
General Support
Email: support@bnbfinder.com
Phone: (212) 480-0414 (Monday-Friday 9am - 5pm CST)
Fax: (646) 491-6932
Additional Support
Diamond Collection Members & Questions: diamondcollection@bnbfinder.com
Gift Card Questions: giftcards@bnbfinder.com
List Your Rentals: info@bnbfinder.com
Observed Holidays
Please note that our offices will be closed on the following holidays in 2023 and inquiries received on these dates will be responded to by the following business day.
- January 16th (MLK Jr Day)
- February 20th (President's Day)
- May 29th (Memorial Day)
- July 4th (Independence Day)
- September 4th (Labor Day)
- October 9th(Columbus Day-Indigenous People's Day)
- November 10th (Veterans Day)
- November 23rd-24th (Thanksgiving)
- December 22nd-26th (Christmas)