Have questions about our gift card program or do you need help using a bnbfinder® gift card? We have you covered!
We've created help articles that answer some of the most common questions we get, however, if you're not able to find your question in one of the articles below or need further assistance, we're here to help!
Email us at support@bnbfinder.com or call us Monday-Friday (9:00 AM - 5:00 PM) at 212-480-0414.
Help Articles for Property Managers and Innkeepers
About the Getaway Gift Card™ Program
How to Join the Getaway Gift Card™ Program
How to Lookup the Balance of a Gift Card
What is the cost to redeem a bnbfinder® gift card?
Website Isn't Recognizing the Gift Card Number
Do Getaway Gift Cards™ expire?
Is participation in the Getaway Gift Card™ program required with membership?
How do I leave the Getaway Gift Card™ Program?
Help Articles for Travelers
How do I redeem my bnbfinder® gift card?
How to Find a Property that Accepts bnbfinder® Gift Cards?
How do I lookup the balance of my bnbfinder® gift card?
What if the website isn't recognizing my bnbfinder® gift card?
Refunds for bnbfinder® Gift Cards
Do bnbfinder® gift cards expire?